/
Documentation
New Member Guide

How to Join Your Association

Joining is simple. Your association will invite you by email — follow the steps below and you'll be up and running in minutes.

The Joining Process

Four simple steps from invitation to full access.

1

Receive Your Invitation Email

Your association administrator will send you a personalised invitation email to the address they have on file for you.

  • The email will come from your association — check your inbox and spam/junk folder.
  • It will include a unique sign-up link that is specific to your membership.
  • The link is time-sensitive, so use it as soon as you receive it.
2

Click the Sign-Up Link

Inside the email, click the provided link. This will take you directly to the secure sign-up page for the member portal.

  • The link is pre-configured — no need to search for the portal yourself.
  • You will be taken to a secure registration page.
  • Do not share your invitation link with others.
3

Create Your Account

On the sign-up page, complete the short registration form to create your member account.

  • Use the same email address the invitation was sent to.
  • Choose a strong, memorable password for your account.
  • Fill in your personal details as requested.
4

You're In — Welcome!

Once you've signed up, you're immediately part of the association portal. No waiting, no approval needed.

  • You will be taken directly to your member dashboard.
  • Your membership profile and financial record will be set up automatically.
  • You can explore your dues history, meeting records, and more right away.

Invitation-Only Access

For the security of all members, the portal is accessible by invitation only. You cannot self-register without an invitation link from your association administrator. If you believe you should have received an invitation, please contact your association directly.

Works on Any Device

The member portal is fully mobile-friendly. You can open your invitation email and complete sign-up directly from your phone or tablet — no app download required.

Frequently Asked Questions

Can't find what you're looking for? Contact your association administrator.

I didn't receive an invitation email. What should I do?

Check your spam or junk folder first. If it's not there, contact your association administrator and ask them to resend the invitation to your correct email address.

My invitation link is not working or has expired.

Invitation links can expire for security reasons. Contact your association administrator and ask them to send you a fresh invitation link.

Can I sign up without an invitation?

No. To maintain the security and integrity of the association, membership access is by invitation only. You must receive an invitation from your association administrator first.

I signed up but cannot see my membership details.

It may take a moment for your profile to be fully linked. Try refreshing the page. If the issue persists, contact your association administrator.

Can I use a different email address than the one the invitation was sent to?

It is strongly recommended that you register using the same email address the invitation was sent to, as this is how the system links you to your membership record.

Already received your invitation?

Follow the link in your email to sign up, or sign in below if you already have an account.