Privacy Policy

• Personal Identification: Full name, email address, phone number, and home address.
• Membership Data: Membership ID, dues tier, attendance records, meeting participation, levies, and late fine records.
• Financial Information: Payment reports, receipts, and transaction history processed through our payment provider (Stripe).
• Technical Data: Device and usage information collected automatically to improve system performance and security.

• Maintain accurate member records and manage the association's affairs.
• Process dues, levies, and late fine transactions.
• Communicate important updates, meeting reminders, and onboarding information.
• Track attendance at meetings and enforce association rules (e.g., late fines).
• Generate aggregated reports for association executives.

• Association Executives: Authorized executive members have access to data necessary for their specific roles (e.g., the Treasurer may access financial reports).
• Service Providers: We use trusted third-party services (such as Stripe for payments and Resend for email notifications) to facilitate association operations. These parties are obligated to keep your information confidential.
• Legal Requirements: When required by law or to protect the safety and rights of our association and its members.

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may update your profile information at any time through the portal, or request corrections from an executive.
• Deletion: You may request that your personal data be deleted, subject to legal and financial record-keeping obligations.
• Objection: You may object to certain processing of your data for marketing or profiling purposes.

Our portal uses cookies and similar tracking technologies (collectively, "cookies") to operate reliably and to provide you with a smooth experience when you create an account or use our services.

Types of cookies we use:

• Essential / Functional Cookies: These keep you logged in during your session and remember your preferences (such as your selected association). The portal cannot function correctly without them.
• Analytics Cookies: We may use cookies to understand how the portal is used so that we can improve its performance and reliability. This data is aggregated and does not identify individual members.
• Security Cookies: These help authenticate users and protect against fraudulent activity and unauthorized access.

We do not use cookies for third-party advertising or to sell your data to advertisers. You can disable non-essential cookies in your browser settings; however, disabling essential cookies may prevent you from logging in or using the portal.

By creating an account and continuing to use the portal, you consent to our use of cookies as described in this policy.

By creating an account and using the AssociaHub portal, you agree to use it in a responsible, lawful, and respectful manner. The following activities are not permitted:

• Using the portal for any unlawful, fraudulent, or harmful purpose.
• Sharing your login credentials or attempting to access another member's account without authorization.
• Uploading or posting content that is defamatory, abusive, offensive, or infringes another person's rights.
• Misusing financial features — such as reporting false payments, altering attendance or dues records without authorization, or manipulating savings and loan data.
• Attempting to disrupt or compromise the security, integrity, or performance of the portal, including unauthorized access to data you are not entitled to view.
• Using the portal to send unsolicited communications or spam to other members.

Violations of this Acceptable Use Policy may result in suspension or termination of your account, removal of executive privileges, and where applicable, referral to the association's disciplinary committee or legal authorities. Association executives may also revoke access to specific management pages in accordance with their assigned roles.

You are responsible for all activity that occurs under your account. If you believe your account has been compromised, please contact us immediately.